Shipping Policy
Shipping destinations and rates
Effective September 25, 2026. We ship to destinations offered at checkout. Available delivery methods, charges, and estimated delivery times appear before you place an order. We do not promise delivery to a destination that checkout does not offer. Contact Stillhealthyclub@icloud.com if you need help with an order.
Processing and delivery
Orders are prepared after payment is accepted. The delivery estimate shown at checkout includes our current processing and carrier transit estimate; it is not a guaranteed arrival date. Tracking is provided when available. If an item cannot ship within the stated time, we will contact you with a revised estimate and any cancellation or refund options required by law.
Please check your shipping address before placing an order. Contact Stillhealthyclub@icloud.com promptly if it needs correction. Once a carrier has the package, delivery changes depend on the carrier. If tracking says delivered but you cannot find the package, check with the carrier and contact us so we can review the order.
Delays and order questions
Carrier delays, weather, holidays, and other disruptions may affect delivery. We will communicate material delays we learn about. For a damaged, missing, or incorrect item, email Stillhealthyclub@icloud.com with your order number. Our Refund Policy explains the 30-day return window, gently used product eligibility, and refunds. Applicable consumer rights remain available.