Refund Policy
Returns and eligibility
Effective September 25, 2026. We accept returns of products within 30 days after delivery if unopened or gently used. You may open a cream or tincture and try a reasonable amount. Keep the container and remaining product. Empty containers, substantially used items, and items damaged through misuse do not qualify for a change-of-mind refund. Opened returned products are not resold.
Start a return and refunds
Email Stillhealthyclub@icloud.com within 30 days after delivery with your order number, item, and reason. An order email, receipt, or an order we can locate in our records is proof of purchase. Wait for return instructions before shipping. For an eligible change-of-mind return, the customer pays return shipping. After receipt and review, we refund the product price and applicable tax to the original payment method. Original outbound shipping is not refunded unless we made an error or law requires it. No restocking fee.
Damaged or incorrect orders
If an item arrives damaged, leaks, is missing, or differs from your order, contact Stillhealthyclub@icloud.com as soon as practical. Photos may help us review it. We offer an appropriate replacement or refund and cover reasonable return shipping if a return is needed. Sale items follow the same policy unless clearly marked final sale before purchase; legal rights for damaged or incorrect items remain. Service bookings follow the terms shown when booking. Nothing here limits rights under applicable law.